Hi William,
Thank you for the feedback. I’m not sure if you are confused about the situation on the boat. You and your friend were the only paying customers on the boat. You start with “the boat was overbooked” but this is not the case at all. Two of the five on the boat were our river guide employees, that jumped on to give you a couple extra rods in the water, since they had the day off of the river.  The other person on the boat was one of their girlfriends, that is not big into fishing, but enjoys the marine wildlife and scenery (she is an Alaskan landscape/fish artist).  They were there to help assist and maybe bring home a few small fish for us to eat. 
In Alaska, the captain and deck hand cannot fish a rod. When you had three or four rods out, that was to allow you, the paying customer, to have maximum opportunity to catch fish while the tide was running hard.  Legally, we can only have one rod per person, and the rod is put up once a person’s limit is caught.  So in actuality, the boat was under-booked.  Our boat is actually the biggest 6-pack vessel on the Cook Inlet and fishes 6 rods, when full with 6 customers—regularly, with no trouble. 
You mentioned that you “felt bad when grabbing a rod”.  My crew knows that the way we feed our family is by insuring the customer comes first. The last thing we allow is for a non paying passenger to reel in fish while a paying customer watches.  I’m sorry if that made you feel uncomfortable, but those guys have reeled in plenty of fish and God willing, will reel in plenty more. They have way more opportunities than you to catch halibut so please don’t feel bad at all.
As far as charging you for the third person that didn’t show up, you let us know the night before the trip.  If we had more notice and had been able to rebook the seat, we would have refunded your money.  Hopefully we see you in the future and can help you have a better experience.
Thanks for fishing with us,  Reubin Payne

Hi William, Thank you for the feedback. I’m not sure if you are confused about the situation on the boat. You and your friend were the only paying customers on the boat. You start with “the boat was overbooked” but this is not the case at all. Two of the five on the boat were our river guide employees, that jumped on to give you a couple extra rods in the water, since they had the day off of the river.  The other person on the boat was one of their girlfriends, that is not big into... Еще

Thank you so much for fishing with us, Kevin.  We hope to see you in the future.  Take care, Reubin Payne

Thank you so much for fishing with us, Kevin.  We hope to see you in the future.  Take care, Reubin Payne

Thank you Kevin for fishing with us!  We hope to see you again in the future!  Tight lines, Reubin Payne

Thank you Kevin for fishing with us!  We hope to see you again in the future!  Tight lines, Reubin Payne